Solutions · Public Hearings

Public Hearing Transcription for Canadian Municipalities and Agencies

Public hearings generate public records. Residents, applicants, intervenors, and media may rely on hearing records to understand what was decided and why. Bronko AI provides AI transcription for public hearings — accurate, searchable, and governed for public accountability.

Why public hearing records require careful management

Public hearings — for zoning and land use decisions, bylaw proceedings, licence approvals, public consultation on proposed policies — produce records with public accountability significance. Residents who participated, applicants whose interests were considered, and the broader public have a legitimate interest in accurate records of what was said and decided. Hearing records are also increasingly the subject of access-to-information requests and, in some cases, appeals or judicial review. An inaccurate or incomplete hearing record creates governance and legal risk for the organisation that held the hearing.

The complexity of multi-party public hearings

Public hearings often involve multiple parties: staff presenting applications, applicants and their representatives, members of the public speaking in favour or opposition, technical experts, and the panel or council making the decision. Accurately capturing all of this — including identifying who said what — is challenging for note-takers, particularly in a setting where the chair and panel are actively engaged in asking questions and deliberating. For long hearings — planning hearings that run for multiple days, or complex regulatory proceedings — the volume of content makes manual transcription impractical within the timeframes that hearing records typically need to be produced.

AI transcription for complete public hearing records

Bronko AI processes hearing recordings and produces a structured transcript with speaker labels and timestamps. The transcript captures all presentations, public submissions, questions from panel members, responses, and deliberations — giving the organisation a complete record of the hearing that they can then review, correct, and publish. For public hearings, the publication workflow is important: organisations need to be able to publish approved hearing records to a public portal while retaining control over the draft until it has been reviewed and approved.

Public hearing records, from capture to publication

Types of public hearings served

Frequently Asked Questions

Can Bronko AI handle multi-day public hearings?
Yes. Bronko AI processes recordings of any length. Long hearings are particularly well-suited to AI transcription because the time savings compared to manual transcription are greatest for lengthy proceedings.
When should hearing records be published?
After review and approval by the appropriate officer. Draft transcripts are not published directly — they are the starting point for the review process that produces the approved public record.